Channel Manager Frequently Asked Questions

Reseliva channel manager is a web-based software solution that enables hotels to easily manage all online booking channels from a single screen.

Hoteliers can manage the room availability and prices for all online booking channels with a single click.

They no longer need to check the number of available rooms and update each booking channel separately. When a reservation is received through any of the online booking channels, the number of available rooms in other channels is automatically decreased.

Reseliva channel manager provides a good return on investment and increases revenue by helping hoteliers sell their rooms on more online booking channels.

Yes, Reseliva channel manager is suitable for all types of property.

It is currently used by thousands of accommodation providers at different types of property (hotels, apartments, boutique hotels, hostels, vacation rentals, bed and breakfasts, motels, guest houses, holiday homes, suite hotels, residences, spa hotels, club hotel resorts, country hotel, beauty farms, etc.)

Yes, all the changes doing via Reseliva channel manager are instantly reflected on all booking sites.

Synchronization between channels eliminates the risk of overbookings (receiving multiple reservations for the same room on the same date).
When the last available room is booked, it will automatically be closed out across all online sales channels.

Yes, we have no binding contract. You can stop using Reseliva channel manager anytime you wish without any penalties or extra fees.

Our 24/7 active support team are at your disposal via the telephone, emails, and online messaging. This unlimited service is free.

Yes. Please have a look at the list of the booking engines that are already connected to Reseliva channel manager. If your booking engine is not listed, please contact your service provider concerning connection to Reseliva.

Yes, you can manage your B2B contracts with those companies that are integrated with Reseliva.

(Channel List)

No, you should register your hotel to the sales channels before starting to use Reseliva channel manager. Each channel has different membership rules. For this reason, as Reseliva we will only be able to provide you with support as to where and how you will apply for membership of a sales channel.

You can send us new channel integration request via your Reseliva admin panel. Reseliva channel manager channel list is growing. We prioritise the channels suggested by our partner hotels.

You can apply online through our website.(Sign up NOW!)

You do not need to download and install any program on your computer. Reseliva channel manager works via the browser (e.g. Internet Explorer, Chrome, Mozilla Firefox).

You can register on our website and set up your Reseliva account within a few minutes. Once the account is created, we will start the integration process. (Sign up NOW!)(Sign up NOW!)

Once you create your Reseliva account, the integration process will be completed within 1-3 days. We will do the integration free of charge.

You can use Reseliva booking engine on your website and integrate it into Reseliva channel manager.

Yes it is. With a single Reseliva account you can manage all your online channels, including your website, Facebook app and TripAdvisor app.

While using Reseliva channel manager, you can request new channel integrations. There is no fee for using additional channels. You are able to use all the channels that are listed, as well as any new channels that will be added in the future – at no extra charge.

We integrate with channels using authorised integration techniques and only partner with online travel agencies that have high quality APIs – so that our customers can enjoy fast, reliable solutions.

Reseliva channel manager has monthly or yearly flat fees which vary with the number of the rooms of your property. You can visit the price page to get the exact price.(Prices Page)

Yes you can. There is no pricing per channel. You are able to use all the channels that are listed, as well as any new channels that will be added in the future – at no extra charge.

No. There are no any integration fees or set-up fees applied.

There are no integration fees or application fees or any other surprise charges. There are also no fees or commissions per reservation. No restrictions on the number of reservations.

There is no fee for using additional channels. You are able to use all the channels that are listed, as well as any new channels that will be added in the future – at no extra charge.

You can set the availability and prices for all the channels all at once or you can manage each channel separately.

No. You can request Reseliva to define the price differences between the booking channels as a default setting at the beginning of integration process. You are able to set a single price in Reseliva channel manager, which will be automatically calculated for each channel according to the rules you have defined.

It is also possible to define pricing regulations for different room types and rates. The prices of all your rooms and rates will be automatically calculated from a single price you set.

No you don't. You can describe different room types on different channels exactly as you like.

No they don't. The names of the room types do not have to be the same on different channels. For example, you can sell the same room as double room in one channel and as deluxe room in other one. Reseliva channel manager creates relation between these rooms.

Yes you can, but not all the channels support it.