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BAYSIDE VILLA ST. LUCIA
RENTAL RULES AND REGULATIONS
GENERAL TERMS & CONDITIONs
1. CHECK-IN TIME IS AFTER 3:00pm; CHECK-OUT TIME 12:00 mid-day.
2. This is a NON SMOKING property.
3. Pets are not permitted under any conditions. We will not rent to vacationing students or singles under 21 years of age unless accompanied by an adult guardian or parent. Management reserves the right to refuse its service to anyone
4. We will not rent to vacationing students or singles under 21 years of age unless accompanied by an adult guardian or parent. Management reserves the right to refuse its service to anyone
5. MAXIMUM OCCUPANCY - The maximum number of guests per apartment is determined by the size of the apartment being rented. An additional apartment may be required for additional guest.
6. MINIMUM STAY – This property requires a 3 night minimum stay. Longer minimum stays may be required during holiday periods. If a rental is taken for less than three days, the guest will be charged the three-night rate.
7. INCLUSIVE FEES - Rates include a one-time linen-towel setup. Amenity fees are included in the rental rate
8. NO DAILY MAID SERVICE - While linens and bath towels are included in the unit; daily maid service is not included in the rental rate unless otherwise stated and therefore may incur additional charge. We do not permit bath towels or linens to be taken from the apartments. Beach towels can used at the beach.
9. RATE CHANGES - Rates are subject to change without notice.
10. FALSIFIED RESERVATIONS - Any reservation obtained under false pretence will be subject to forfeiture of advance payment, deposit and/or rental money, and the party will not be permitted to check-in.
11. WRITTEN EXCEPTIONS - Any exceptions to the above mentioned policies must be approved in writing in advance by management.
12. DAMAGE / SECURITY DEPOSIT
If credit card details have not been provided on or before check-in a Damage / Security deposit of $200 cash is required.
a. This must be received at check-in. This deposit is NOT applied towards your invoice; however, it is fully refundable on / within 14 days of check-out, provided the following provisions are met.
b. No damage will charge to guest for normal wear and tear to unit or its contents.
c. Guest will be charged for damaged furniture, torn / badly stained / lost linen.
d. Guest will be charged if debris, rubbish and discards are NOT placed in trash receptacle provided, if appliances are found broken, windows, doors, furniture are found to be broken.
e. Guest will be charged if all keys and room cell phone are not left at the front desk, or with the duty manager during check-out.
f. All charges accrued during the stay are paid on, or before, check-out.
g. Property owners / management are not responsible for accidents, or injury, to guests, or for loss of money, jewelry or valuables of any kind, or for any item left in the room.
HURRICANE OR STORM
1. No refunds will be given unless:
a. The National Emergency Management Organization (NEMO) orders mandatory evacuation for a region during a Tropical Storm/Hurricane Warning period
b. A mandatory evacuation order has been given by NEMO, during a Tropical Storm/Hurricane warning period, for residence and vacationing guest housed within a specified location / property;
2. The day that the NEMO issues a mandatory evacuation order during a Tropical Storm/Hurricane Warning, Bayside Villa St. Lucia will refund:
a. Any unused portion of rent from guest currently checked in;
b. Any unused portion of rent from guest scheduled to arrive;
c. Any unused portion of rent from guest wanting to shorten their stay, i.e.,checking-in after the Tropical Storn/Hurricane warning has been lifted.
AIRPORT TRANSFER
If BAYSIDE VILLA ST. LUCIA arranges the transfer to / from ports of entry the following applies;
1. Airport SLU (George F. L. Charles Airport), 5 – 10 min. drive US$25 per car one way; a maximum of 2 persons per car. US$10 each for each additional person
2. Airport UVF (Hewranorra Int. Airport), 1 hr. drive US$75 per car one way; a maximum of 2 persons per car. US$10 each for each additional person.
3. The Transfer must be paid to the transfer driver directly unless collected by BAYSIDE VILLA St. Lucia during the reservation confirmation process.
4. The transfer includes a complementary supermarket stop before / after check-in.
5. If guest arrival / check-in occur after working hours, the complementary supermarket stop will be re-scheduled for the following business day.
5. Upon exiting the airports arrival hall guest are to look for someone holding up the BAYSIDE VILLA St. Lucia sign for assistance. The person holding up the sign will be the transfer driver.
RESERVATION CONFIRMATION & PAYMENT
i. To "confirm a reservation" an advance payment equal to 100% of the "rental invoice" total is required.
ii. The advance payment is not a damage / security deposit.
iii. Additional charges accrued during the vacation period are to be settled in full prior to check-out.
CANCELLATIONS
i. The guest will be charged 100% of the total price if they cancel the reservation;
ii. Note, an early departure does not warrant any refund of payments.
iii. No-shows are subject to a penalty equal to 100% of the total cost of the stay.
RENTERS LIABILITY
By signing below renters agree that their liability for the attached invoice is not waived, and renters agree to be held personally liable in the event the indicated person, or company, failed to pay any part, or full amount, of these charges including any missing / damaged items, etc., over and above the security/damage deposit. If an attorney, or collection agency, is retained to collect these charges, the renter will pay all reasonable costs incurred. If payment is by credit card you management is authorized to charge the renters card for all charges incurred
Bayside Drive,
Old Military Road,
P.O. 790 GPO
La Toc, LC04 101 West Indies Castries
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