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Guest Reviews
Total Rating :
8.1
From 38 reviews
Staff | 8.6
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Service | 8.2
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Cleanliness | 8.3
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Comfort | 7.4
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Price | 8.1
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Location | 8.3
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ALAN
Mature couple (8.8/10) :
Mature couple (8.8/10) :
"Home from Home"
- We have been coming to this hotel for several years. We keep coming back because of the warm welcome from the staff, especially Joyce, Joseph and Mark. However, this visit we thought the fabric of the building was looking tired and in need of a face-lift, and because of that we feel that the tariff being charged is excessive.Bellapaise itself is also somewhat lack-lustre and in need of an injection of tourist appeal.
Kelvyn
Mature couple (9.5/10) :
Mature couple (9.5/10) :
"Great Hotel"
- Had a great few days, found all the staff to be helpful and approachable, the room was very clean, the room was cleaned daily with clean towels. The food was very good, from the breakfast in the pool side restaurant, to the open air restaurant which opened the week we were there. Check in was no problem. Just one minor detail WiFi in the room was not to good, and tv had poor reception, this did not bother us to much, but other guests may have problems, will definitely be returning, hopefully later this year. A big well done to everyone at the hotel.Chris
Mature couple (9.0/10) :
Mature couple (9.0/10) :
"Beautiful Bellapais"
- The hotel is well located for sun-seekers and pool dwellers. The bar in the hotel was not fully staffed during the day and so we had to go looking for staff or ring over to the restaurant to get staff to come across. This same bar was not fully stocked and so once again the restaurant had to be regularly contacted to send wines, water and ice across. This was a great disappointment as the hotel bar was the hub of a lot of social activity.The hotel is looked after but there is much that needs upgrading and replacing. Much of the hotel is the same as we found it 12 years ago! A significant refurbishment and a more efficient hotel bar would place this hotel back at the top of the list of hotels that you really should go and try.
The absence of WiFi in rooms was also very disappointing and the need to purchase WiFi is also not what today's travelling tourist expects.
I would recommend this hotel but ask that visitors are aware that refurbishment and upgrading is needed across the hotel site.
Thomas
Mature couple (9.3/10) :
Mature couple (9.3/10) :
"Great Getaway!"
- Wonderful place to spend a time away! The only problem we had was with the poor wifi connection. The receptionist, Joyce, was exceptional and very helpful. We look forward to coming again for another time to rest. Thank you! Tom & TeresaAnonymous
Mature couple (10.0/10) :
Mature couple (10.0/10) :
- We had a lovely stay at your hotel. It is in a beautiful setting. All the staff are very helpful and polite. They should all be commended for working together to give an excellent service to all the guests. Thankyou
Bellapaise itself is also somewhat lack-lustre and in need of an injection of tourist appeal.