Bellapais Monastery Village
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Total Rating :
8.2
out of 10
Staff
8.8
Service
8.4
Cleanliness
8.4
Comfort
7.5
Price
8.1
Location
8.2
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Showing 1-5 (Total 27)
9.5
out of 10

Kelvyn
Mature couple
July 07, 2018
"Great Hotel"
Had a great few days, found all the staff to be helpful and approachable, the room was very clean, the room was cleaned daily with clean towels. The food was very good, from the breakfast in the pool side restaurant, to the open air restaurant which opened the week we were there. Check in was no problem. Just one minor detail WiFi in the room was not to good, and tv had poor reception, this did not bother us to much, but other guests may have problems, will definitely be returning, hopefully later this year. A big well done to everyone at the hotel.
The reply for this comment :
- Dear Kelvyn,
Thank you vaery much for your visit and comment you have published about our hotel Bellapais Monastery Village. We have read your comments you have done and we noted them, we will solve the problems you have mentioned. We are using one of the private companies hot spot sytem for giving internet services to our clients. We already informed them to come and check the signals. Also our technicians visit room you have stayed and make some tuning, TV is better now.
Looking forward to see you again at BMV.
Best Regards,

BMV Management
Staff
10
Service
9
Cleanliness
10
Comfort
8
Price
10
Location
10
9.0
out of 10

Chris
Mature couple
July 09, 2017
"Beautiful Bellapais"
The hotel is well located for sun-seekers and pool dwellers. The bar in the hotel was not fully staffed during the day and so we had to go looking for staff or ring over to the restaurant to get staff to come across. This same bar was not fully stocked and so once again the restaurant had to be regularly contacted to send wines, water and ice across. This was a great disappointment as the hotel bar was the hub of a lot of social activity.
The hotel is looked after but there is much that needs upgrading and replacing. Much of the hotel is the same as we found it 12 years ago! A significant refurbishment and a more efficient hotel bar would place this hotel back at the top of the list of hotels that you really should go and try.
The absence of WiFi in rooms was also very disappointing and the need to purchase WiFi is also not what today's travelling tourist expects.
I would recommend this hotel but ask that visitors are aware that refurbishment and upgrading is needed across the hotel site.
The reply for this comment :
Staff
10
Service
7
Cleanliness
9
Comfort
8
Price
10
Location
10
9.3
out of 10

Thomas
Mature couple
June 27, 2016
"Great Getaway!"
Wonderful place to spend a time away! The only problem we had was with the poor wifi connection. The receptionist, Joyce, was exceptional and very helpful. We look forward to coming again for another time to rest. Thank you! Tom & Teresa
The reply for this comment :
- Hi Thomas,
Thank you very much for your last visit and your comment. We have made agreement with company which provide us internet, it will be fixed immediately, most probably you will not have problem on your next visit.
Staff
10
Service
9
Cleanliness
9
Comfort
10
Price
9
Location
9
10.0
out of 10

Anonymous
Mature couple
June 20, 2016
We had a lovely stay at your hotel. It is in a beautiful setting. All the staff are very helpful and polite. They should all be commended for working together to give an excellent service to all the guests. Thankyou
The reply for this comment :
- Dear Guests,
Thank you very much for your good comment about our hotel. We will be happy to host you again in future.
Staff
10
Service
10
Cleanliness
10
Comfort
10
Price
10
Location
10
9.8
out of 10

Robert
Mature couple
August 10, 2015
"Congratulations"
Thank you very much for the great weekend we stayed at the hotel. The food was wonderful, the accommodation great. The staff were very helpful, the accommodation wasvery good. We had a couple of things wrong in our accommodation, (lights not working which were soon fixed. Unfortunately the weather was far too hot, not your fault of course but because of that, we never left the Hotel but had a great restful time , the Restaurant was brilliant, great food, great service, friendly staff!
The air conditioning was a blessing. Because of the heat it would have been nice to have had a fan downstairs, to enable us to have the door open, air conditioning off and sit reasonably cool, but we can understand that would cost to put in every room, tho might save you on air conditioning. We hope to be coming at Christmas time, to spend it at the Hotel.

Thank you for a wonderful weekend, R J Jenkins
The reply for this comment :
- Dear R. J . Jenkins
Thank you for your email. I am very grateful for hearing such compliments on hotel and the staff.
We would like to see you in Christmas again.
Best Regards,
BMV Management
Staff
10
Service
10
Cleanliness
10
Comfort
10
Price
10
Location
9
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Showing 1-5 (Total 27)
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