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Total Rating :
8.6
out of 10
Staff
8.5
Service
8.5
Cleanliness
9.0
Comfort
8.2
Price
8.5
Location
9.2
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Showing 1-5 (Total 25)
10.0
out of 10

LOUIS
Solo traveller
February 01, 2019
Friendly staff, would stay again
The reply for this comment :
Staff
10
Service
10
Cleanliness
10
Comfort
10
Price
10
Location
10
9.5
out of 10

ROBERT
Solo traveller
November 22, 2018
"Exceptional Service"
When I checked out, the receptionist asked if I had by chance forgotten to take my own cheese and salami from the mini-bar. I'd brought these specially from Greece so I'd have been very disappointed to lose them. Then, the same young porter who rushed upstairs to retrieve my things had to run after me as I headed off to the Car Park. I had also managed to leave behind the car park ticket that I needed to pay out with!
Thanks to their thoughtfulness, I was able to catch the ferry from Yenikapi and make it home to Selcuk in time for the Eng - Cro match.
The reply for this comment :
Staff
10
Service
10
Cleanliness
10
Comfort
9
Price
9
Location
9
10.0
out of 10

YOUSEF
Solo traveller
June 02, 2017
"Awesome, friendly staff "
Very nice, excellent service and hospitality
The reply for this comment :
Staff
10
Service
10
Cleanliness
10
Comfort
10
Price
10
Location
10
9.5
out of 10

Anonymous
Solo traveller
July 04, 2016
service and personnel on a very high level, unbeatable location
The reply for this comment :
- Dear Guest, Thank you ver much for staying at the Hotel Troya and for sharing your kind comments with regards to our hotel. We look forward to welcoming you back in the future. Kind Regards, Troya Hotels
Staff
10
Service
9
Cleanliness
9
Comfort
9
Price
10
Location
10
10.0
out of 10

Robert
Solo traveller
July 04, 2016
"Thanks for a relaxing stay!"
I had a wonderful stay in Hotel Troya - very polite staff and very helpful - thank you. I wold recommend your hotel to anyone wishing to stay in Istanbul. Internet connection in the bedroom was the only thing slightly problematic but that could have been my machine.
The reply for this comment :
- - Dear Robert,
Thank you for your kindly reviews for our hotel.We will make our internet better soon. And we will be happy to see you in our hotel again.
Thank you.Best regards.
Staff
10
Service
10
Cleanliness
10
Comfort
10
Price
10
Location
10
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Showing 1-5 (Total 25)