According to the guarantee conditions of the reservation, your room is normally held until 17:00 on the day of arrival.
If you are going to arrive after this time, please check in the box and fill in the payment information details to guarantee your reservation.
No-shows are subject to first 1 night(s)’ cost of penalty.
The credit card you gave on reservation as guarantee.The guest can pay the amount upon check in.
A pre-authorization is a security guarantee for payment only. The pre-authorization fund is not held by the hotel, the company who provide the credit card system or by the authorizing bank. The pre-authorisation fund is held on your card by your own issuing bank. A pre-authorisation can be held on your card for a minimum of 3-5 weeks. Pre-authorisation should be released by your issuing bank automatically, if not you will need to contact your home issuing bank..
