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Toplam Puan :
6.9
10 üzerinden
Toplam 2 yorum
2
Çalışanlar
7
Servis
6
Temizlik
6.5
Rahatlık
7
Fiyat
6
Konum
9
Gösterilen 1-2 (Toplam 2)
3.8
10 üzerinden

Anonim
Olgun çift
Eylül 01, 2019
"A let down"
I booked a stay for 3 nights to explore Istanbul. I booked a deluxe room. The room I was given was nothing like the photographs or the description from the hotel's website. There was black mould along the sink and on the grout in the shower. The bed was resting on another mattress which was wrapped in plastic and had cardboard underneath! There was a view of the Blue Mosque, but this was over derelict land and a car park, which you had to look up and over to see the Mosque. The receptionist assured us that we were given a deluxe room. However, when we posted a review on TripAdvisor, the reply was that we were in a standard room, it was the agency's fault and they accused us of polluting the room! An absolute insult.
Breakfast was plentiful, but left out in the open and uncovered, and no items were topped up. The front desk was frequently unmanned. The safe did not work, and the staff gave faulty instructions, and did not offer to provide assistance. There was no tea or coffee in the room, nor a mini-bar. The bathroom only had a shower, not a jacuzzi bath as advertised.

A real shame, as the hotel looked lovely on the website, the quirky decor in the corridors and communal areas was great, and the member of staff who emailed me before our stay helped with some questions.
Çalışanlar
4
Servis
2
Temizlik
3
Rahatlık
4
Fiyat
2
Konum
8
10.0
10 üzerinden

Fatma
Arkadaş grubu
Temmuz 02, 2019
"Kücük samimi ve özel bir konak"
Gerçek bir Osmanlı konağı. Samimi ve güleryüzlü çalışanlarıyla herzaman yeniden tercih edebileceğimiz bir ortam. Sultan Ahmet meydanına yürüyerek 5 dakika mesafede. Odalar çok temiz. Kesinlikle tavsiye ediyoruz.
Çalışanlar
10
Servis
10
Temizlik
10
Rahatlık
10
Fiyat
10
Konum
10
Gösterilen 1-2 (Toplam 2)