- Cadre exceptionnel et très bon accueil. Le personnel est aux petits soins, le cadre de l’hôtel est magnifique !
Çalışanlar
10
Servis
10
Temizlik
10
Rahatlık
10
Fiyat
10
Konum
10
Alaçatı Zeytin Konak Otel
4.1
8.2
10 üzerinden
Aylin Küçük çocuklu aile Temmuz 21, 2015
"Thank you"
- Beautiful mansions, gardens and interiors. Rooms were nice, clean, bathrooms look a bit old and tired. We loved the bath gel and shampoo with organic orange. Breakfast menu can be extended with more local and changing foods. Staff was excellent, kind, polite, always smiling and easy to find, except waiters serving breakfast. An alternative can be a open buffet where the waiters do not have to run around and deal with guests as they look tired and fed up with serving.
The problem with reservation system made us pay an extra amount for our kids, which was a surprise. As I mentioned in my previous communication, it was totally unacceptable for me, but too late to cancel my trip and it was a group reservation. However the hotel and service as well the communication exceeded my expectations. We were not allowed to do late check out, which was a surprise. Instead we were directed to common showers and bathrooms. Regarding cleanliness, we questioned the cleanliness of the pool as it looked quite dirty in the evenings. One last note, I had an irrelevant question about health which staff provided sufficient information prior to my check-in. Long story short, thank you for your hospitality, we felt at home and will surely come back :)