Los Mandarinos Boutique Spa and Hotel : Guest Reviews

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Total Rating :

8.4

out of 10

From 11 reviews

Staff	8.8
Service	8.5
Cleanliness	8.9
Comfort	8.4
Price	7
Location	8.5

Showing 1-5 (Total 10)

9.8

out of 10

Richard
Mature couple
December 24, 2012

"A note"

- As a frequent travel, I can tell you that you have a wonderful staff and beautiful resort. I would have liked to see ironing boards and an iron in our unit....just to do some touch-ups with clothing.

Staff	10
Service	10
Cleanliness	10
Comfort	10
Price	10
Location	9

4.5

out of 10

Amarillys
Mature couple
January 22, 2012

"Ya lo hicimos"

- Al salir del hotel entregamos una hoja de apreciaciones a un empleado de la recepción. No la recibieron ?

Staff	4
Service	5
Cleanliness	6
Comfort	6
Price	2
Location	4

8.8

out of 10

Daryl
Mature couple
November 18, 2011

- The room can be improved with the following:
1. Full length mirror in the room
2. Put a table with the coffee maker in the room, not in the bathroom - it is not hygienic.
3. Provide a chair by the bed so it can be used to watch TV.

Staff	10
Service	9
Cleanliness	9
Comfort	9
Price	7
Location	9

8.3

out of 10

John
Mature couple
September 10, 2011

"Very Pleasant"

- Making the turn off of the Panamerican Hwy would have been very difficult without a GPS because all illegal advertisements for El Valle had been recently taken down by the government. Hmmm? Anyway, the hotel was very pleasant and sat serenely at the base of Cerro Gaital, which is a stunning backdrop of high-rise jungle architecture. The grounds of the hotel were impeccably maintained. The staff was very welcoming and bi-lingual. It was all a very nice experience, but in the end a little on the expensive side, and I doubt we will return to the hotel for that reason. Our money would probably go farther elsewhere. The associated restaurant, La Casa de Lourdes, on the other hand would be worth returning to. It was a delightful experience all around. My lower mark for service was due to a delay in response to asking for some additional items for the room. We had to ask twice. I am electing to recommend this hotel, but again if money is an object, I would look elsewhere.

Staff	9
Service	8
Cleanliness	9
Comfort	9
Price	5
Location	10

9.3

out of 10

Celia
Mature couple
August 21, 2011

"Wonderful relaxing weekend"

- Los Mandarinos was a wonderful destination for a relaxing weekend of pampering. We stayed in the junior suite which has a private outdoor heated jacuzzi on the terrace with a great view. We had a lovely dinner at La Casa de Lourdes conveniently located next door, and indulged in numerous spa treatments. The Irish pub on the grounds serves tasty meals and a wide range of beers, as well as good European breakfast. The staff were very friendly. I left an item in my room and I was contacted by Richard who arranged to have it returned to me within 24 hours. I've never experienced that level of service or honesty from a hotel before. The only disappointment was the showers. The female shower at the spa was cold, and the shower in our suite was lukewarm at best and not very powerful. However, I highly recommend Los Mandarinos and we're looking forward to our next stay.
Celia & Tim, Panama City

Staff	10
Service	10
Cleanliness	10
Comfort	9
Price	7
Location	10

Showing 1-5 (Total 10)

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